General Terms and Conditions of Business and Sale (GTC)
of pluriSelect Life Science UG (haftungsbeschränkt) & Co.KG (PLS)

2.1 The purchase contract is concluded with pluriSelect Life Science UG (haftungsbeschränkt) & Co KG, based in Leipzig, Germany.

2.2 The product range in the PLS online store is aimed exclusively at entrepreneurs, not consumers. For the purposes of these General Terms and Conditions, an entrepreneur is a natural or legal person, a partnership with legal capacity that is acting in the exercise of its commercial or independent professional activity when concluding the contract, a legal entity under public law or a special fund under public law.

2.3 The conclusion of contracts with persons acting for private, personal or family purposes ("consumers") is excluded. PLS does not accept orders from consumers. If a contract with a consumer is nevertheless inadvertently concluded, PLS is entitled to revoke it within 14 days without giving reasons.

2.4 Consumers are all persons who are not entrepreneurs. The term "entrepreneur" refers to a person or a company that concludes a transaction in the course of its commercial or independent professional activity. The definitions under German law (§§ 13, 14 BGB) are decisive in this respect, and the end customer with whom PLS enters into contractual relationships is hereinafter referred to as the "customer".

2.5 In addition to verifying the customer's entrepreneurial status as part of the ordering process, PLS is entitled to request proof of this entrepreneurial status by submitting suitable and up-to-date evidence, such as an extract from the commercial register or business registration.

3.1 In addition to direct orders, it is possible to create your own user account and thus register as a customer in the PLS trading system. Only customers who are not consumers are eligible to participate (see § 1 para. 2).

3.2 The data required to create the user account must be provided completely and truthfully by the customer. Subsequent changes to personal data must be entered by the customer on their own responsibility.

3.3 The password chosen by the customer must be kept secret under all circumstances and must not be disclosed to third parties under any circumstances.

3.4 By registering as a customer in the PLS webshop, the customer declares his general agreement to PLS's data protection policy.

3.5 The customer agrees that all contractual documents, order confirmations, invoices and other communications in connection with the contractual relationship will be sent electronically by email. The customer may revoke this consent at any time; in this case, PLS reserves the right to continue communication by post or to review the contract in light of the changed circumstances.

3.6 The language of the contract shall be German; in the case of international transactions, the language may also be English, provided that both contracting parties have previously agreed to this in text form.

3.7 PLS saves the text of the contract and sends the customer the order data and these GTC in text form (e.g. by email). The customer can view and save this data on the website at any time.

4.1 Details of products in catalogs, documents or other product information such as illustrations, dimensions, technical descriptions are non-binding; we reserve the right to make technical changes to production, manufacturing and models.

4.2 PLS reserves the right to amend, change or discontinue any Product offering from time to time.

4.3 The presentation of the goods in the webshop does not constitute a legally binding offer, but merely an invitation to submit an offer.

4.4 The customer submits a binding offer to conclude a purchase contract by sending the order in the webshop or by sending his order by email or fax.

4.5 PLS confirms receipt of the order immediately by e-mail.

4.6 The contract is only concluded upon express acceptance in text form by PLS in the form of an order confirmation. The order confirmation must be checked by the customer immediately upon receipt. PLS must be notified of any errors in the order confirmation within 10 working days of the order confirmation being sent.

4.7 PLS reserves the right to refuse orders without giving reasons.

5.1 All prices quoted are net prices plus VAT, provided the customer is domiciled in Germany. For customers within the European Union, VAT is not applicable on presentation of a valid VAT identification number. Different tax regulations may apply to deliveries abroad.

5.2 Unless otherwise stated, all prices in the webshop are shown in euros (EUR). For certain countries, PLS offers billing in the respective national currency. If this is not the case, invoicing will be in euros (EUR) only.

5.3 The prices stated on the website or in catalogs at the time of the order are binding. This does not apply in the event of an obvious error. In the event of a demonstrable error, for example due to inadvertently incorrectly entered prices or printing errors, PLS reserves the right to refuse the order in whole or in part or to withdraw from the contract. If the goods have already been delivered, the customer is obliged to pay the correct price. The customer will be informed of any price adjustments before the delivery is made.

5.4 Offsetting or the assertion of a right of retention by the customer is excluded, unless the customer offsets against an undisputed or legally established claim or asserts a right of retention in this respect.

5.5 If it becomes apparent after conclusion of the contract (e.g. through an application to open insolvency proceedings) that the payment claim is jeopardized by the customer's inability to pay, PLS is entitled to refuse performance in accordance with the statutory provisions and - if necessary after setting a deadline - to withdraw from the contract (Section 321 BGB).

5.6 The following payment methods are generally available:

• Prepayment: The customer transfers the invoice amount before the goods are dispatched. The bank details will be communicated separately. The goods will only be dispatched after receipt of payment.
• Invoice: Payment within 21 days of receipt of invoice and receipt of goods. This payment method is only offered with a positive credit check.
• PayPal: Payment is made directly via PayPal. A PayPal account is required for this. The payment transaction is carried out immediately after the order is placed.
• Credit card: The credit card is charged when the order is placed. Common credit card types are accepted; the selection may vary depending on the provider.

5.7 PLS reserves the right to exclude individual payment methods in individual cases or to deliver only against advance payment.

5.8 In the case of payments in foreign currencies, the customer bears the risk of exchange rate fluctuations. In addition, international payments may incur fees charged by banks or payment service providers, which must be borne by the customer.

5.9 In the case of promotions, special offers or discounts, the period of validity is clearly stated. Discounts and special prices may also be granted depending on the order volume or a long-term business relationship. Such agreements require confirmation in text form by PLS.

6.1 Delivery shall be made to the delivery address specified by the customer.

6.2 PLS reserves the right to charge the buyer for any costs incurred due to an incorrectly specified delivery address. Delivery dates are non-binding unless they have been expressly agreed as binding.

6.3 PLS is entitled to make partial deliveries if this is reasonable for the customer. There are no additional shipping costs for partial deliveries.

6.4 The shipping costs are displayed to the customer during the ordering process on the website and may vary depending on size, weight and delivery location. For direct orders, the shipping costs can be requested in advance. They are listed on the order confirmation.

6.5 In the case of international deliveries, the customer is responsible for any import duties, taxes and customs duties that may be incurred.

6.6 PLS shall not be liable for the consequences of delays or non-delivery if these are due to force majeure or unforeseeable events beyond PLS's control, such as natural disasters, war, strikes, official measures or supply bottlenecks at suppliers.

6.7 In such cases, the delivery time shall be extended accordingly. If the delivery is delayed for more than 4 weeks, both PLS and the customer are entitled to withdraw from the contract. Payments already made will be refunded in this case, further claims for damages are excluded.

6.8 The customer agrees to the transmission of all order documents and invoices by e-mail. This consent can be revoked at any time.

7.1 If the customer wishes to return delivered goods due to circumstances for which PLS is not responsible, this must be notified to PLS in writing in advance for examination. PLS is not obliged to agree to the return; the customer is not legally entitled to return the goods.

Only undamaged and unopened items in their original packaging may be returned. Excluded from returns are in particular

• Opened packs
• Liquids or perishable goods
• Chilled goods

• Customized products or special orders

7.2 The customer shall bear the return costs. With PLS's consent, the goods may be returned to PLS at the customer's expense. After receipt and inspection of the goods, PLS will issue a credit note for the value of the returned goods. PLS reserves the right to adjust the credit note amount in the event of defects.

8.1 Unless otherwise agreed, invoices are payable in full within 21 days of receipt of invoice. Payments shall only be deemed to have been made upon receipt in the account specified by PLS.

8.2 In the event of late payment, PLS is entitled to charge a flat-rate reminder fee of EUR 5.00 per reminder or payment request/reminder.

8.3 Upon expiry of the above payment period, the customer shall be in default. PLS is entitled to demand interest on arrears at the statutory rate (9 percentage points above the ECB prime rate p.a.) from the date of default of payment. PLS reserves the right to claim compensation for further damages.

8.4 Further claims remain unaffected by this.

9.1 The delivered goods remain the property of PLS until full payment of all claims arising from the business relationship. The customer is obliged to treat the goods with due care until payment has been made.

9.2 PLS retains title to the goods until all claims arising from an ongoing business relationship have been settled in full. The customer is nevertheless entitled to resell the reserved goods in the ordinary course of business, provided that all claims arising from this resale - irrespective of any combination or mixing of the reserved goods with a new item - are assigned to PLS in advance in the amount of the invoice amount. PLS hereby accepts this assignment. In this case, the customer remains authorized to collect the claims, unless PLS collects claims itself because the customer does not meet its payment obligations.

9.3 If the customer combines or mixes the reserved goods with other items or processes them in any other way, PLS shall acquire co-ownership of the new item in the ratio of the value of the reserved goods to the other processed items at the time of combination, mixing or processing. If the new item is to be regarded as the main item, the customer shall transfer co-ownership to PLS on a pro rata basis. The securities to which PLS is entitled shall be released upon request to the extent that the realizable value of the securities exceeds the claims to be secured by at least 10%.

10.1 PLS collects, processes and uses the customer's personal data exclusively in accordance with the statutory provisions. The details of this can be found in the privacy policy, which can be viewed on the website.

10.2 The customer has the right to request information about his stored data at any time and to request correction, deletion or restriction of processing.

11.1 The statutory warranty rights shall apply.

11.2 The customer is obliged to inspect the goods immediately upon receipt for completeness and recognizable defects and to notify PLS in writing of any obvious defects within 7 days (obligation to inspect and give notice of defects). If defects are not reported in good time, warranty claims are excluded.

11.3 Hidden defects that were not recognizable during the inspection must be reported to PLS in writing immediately after discovery.

11.4 The limitation period for warranty claims is 2 years from receipt of the goods, unless other statutory periods apply.

11.5 PLS is only liable for damages caused by intentional or grossly negligent breach of duty. In the event of slight negligence, PLS shall only be liable for breach of material contractual obligations (cardinal obligations), but not for loss of profit or other consequential damages.

All third-party logos, images and graphics are the property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines shown on these pages, which are our own developments or have been prepared by us, may not be copied or used in any other way without our consent. All rights reserved.

13.1 The law of the Federal Republic of Germany shall apply.

13.2 The place of jurisdiction for all disputes arising from the contractual relationship is the registered office of the provider, provided that the customer is a merchant or has no general place of jurisdiction in Germany.

13.3 Should any provision of these GTC be invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.